Delivery & Returns


All orders will be posted within four working days and will be posted either on a Tuesday or a Friday, this is to help manage my health and reduce trips to the Post Office. If your order is very urgent, please do get in touch and I should be able to make an exception.

All orders are posted 1st Class postage with Royal Mail. Please allow up to 10 working days for delivery, although they rarely ever take that long.

If your order has not arrived within 10 working days, please contact me at with your order number and full address.

International Customers

All orders are sent Standard unless stated otherwise. You do have the option to upgrade to Tracked at checkout for an additional fee.

Please note, your government may charge a fee, this is something I cannot control or advise prior to ordering. 


Personalised cards, letters and labels are not eligible for return, none personalised products can be returned, please contact me to arrange this, please include your full name, address and what you'd like to return. Buyers are responsible for return postage.

If you have any issue with any product, please contact me and I will be more than happy to help. Please keep hold of any packaging in case I need it and if possible, please take photos of the issue.